At Prime Process Safety Centre, ensuring the protection of your privacy is our foremost commitment. This Privacy Policy delineates the procedures we employ to collect, utilize, disclose, and safeguard your personal information when you interact with our website, utilize our services, or make purchases of our products.

At Prime Process Safety Centre, ensuring the protection of your privacy is our foremost commitment. This Privacy Policy delineates the procedures we employ to collect, utilize, disclose, and safeguard your personal information when you interact with our website, utilize our services, or make purchases of our products.

  1. INFORMATION WE COLLECT

Personal Information: We may collect the following types of personal information when you interact with our services:

  • Name: We may collect your full name or any other information you provide to identify yourself.
  • Contact Information: This includes your email address, phone number, and mailing address.
  • Account Information: If you create an account with us, we may collect a username, password, and other account-related details.

In addition to personal information, we collect and process usage data when you interact with our services. Usage data helps us understand how you navigate and utilize our website or applications. The following types of usage data may be collected:

  • IP Address: We automatically collect your IP address to analyze trends, administer the site, track user movement, and gather demographic information. Your IP address may also be used for security purposes.
  • Device Information: We collect information about the device you use to access our services, such as the device type, operating system, browser type, and device identifiers.
  • Browsing Patterns: We gather data about your interactions with our website or applications, including the pages you visit, the links you click, and the duration of your visit. This information helps us improve the user experience and tailor our content to better meet your needs.
  • Referral Sources: We may track how you arrived at our website, whether through a direct visit, a referral from another website, or a search engine.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior. Cookies are small files stored on your device that enhance your experience, provide personalized content, and facilitate analytics.
  • Analytics: We utilize analytics tools to analyze usage data, such as Google Analytics. These tools help us understand user behavior, preferences, and trends, enabling us to make informed decisions to enhance our services.

Payment Information: If applicable, we may collect payment information, including credit card details, to process transactions and provide you with our products or services.

Children’s Information: Our services are not intended for individuals under the age of [e.g. 18]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information.

  1. UTILIZATION OF YOUR INFORMATION

The usage data we collect serves the following purposes:

  • Improving and refining our products and services: Facilitating the processing of transactions and fulfillment of orders. Engaging with you to address inquiries and provide customer support. Tailoring your experience and customizing our offerings to suit your preferences. Sending you marketing communications, promotions, and updates about our products and services, where permitted by relevant laws. Meeting legal obligations and enforcing our terms of service
  • Service Improvement: Analyzing usage patterns helps us identify areas for improvement in our services, ensuring a better user experience.
  • Personalization: Usage data enables us to personalize content and recommendations based on your preferences and interactions with our platform.
  • Security: We use certain data, including IP addresses, for security purposes to protect against unauthorized access and fraudulent activities.

  1. DATA RETENTION

We retain usage data for a reasonable period, as necessary for the purposes outlined in this privacy policy or as required by law. After this period, the data is securely deleted or anonymized.

  1. SHARING AND DISCLOSURE OF INFORMATION

We may share your personal information with the following;

Third-Party Service Providers: We may share your personal information and usage data with trusted third-party service providers who assist us in providing, maintaining, and improving our services. These service providers are contractually obligated to handle your information securely and only for the purposes specified by us.

Business Partners: In certain circumstances, we may share information with our business partners for joint promotions, collaborations, or to enhance our services. Any such sharing will be done by applicable laws and with your consent if required.

Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to:

  • Comply with legal obligations or respond to lawful requests and legal processes.
  • Protect and defend our rights, property, or the safety of our users and others.
  • Prevent or investigate possible wrongdoing in connection with our services.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be among the assets transferred. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.

Consent: We will not share your personal information with third parties for purposes other than those outlined in this privacy policy without your consent.

Anonymized and Aggregated Data: We may share anonymized and aggregated data with third parties for various purposes, including statistical analysis, research, and industry trends. This information does not identify you personally.

  1. DATA SECURITY

We take the security of your personal information seriously and implement reasonable safeguards to protect it from unauthorized access, disclosure, alteration, and destruction. Here are the key measures we have in place:

Encryption: We use industry-standard encryption protocols to secure the transmission of sensitive information between your device and our servers. This helps protect your data from interception during transit.

Access Controls: Access to your personal information is restricted to authorized personnel who need to know that information for the purposes outlined in this privacy policy. Access controls, including unique usernames and passwords, are in place to manage and monitor access.

Secure Storage: Your personal information is stored on secure servers with restricted access. We employ measures to prevent unauthorized access and regularly review our storage security protocols to ensure ongoing protection.

Regular Audits and Monitoring: We conduct regular security audits and monitor our systems for potential vulnerabilities and breaches. This proactive approach allows us to identify and address security issues promptly.

Employee Training: Our staff is trained on the importance of data security and their role in maintaining the confidentiality and integrity of your information. We enforce strict confidentiality obligations on our employees.

Data Retention Practices: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Once the retention period expires, we securely delete or anonymize the information.

Incident Response Plan: In the event of a data breach or security incident, we have established an incident response plan to address the issue promptly. This includes notifying affected individuals and relevant authorities as required by applicable laws.

Third-Party Security: When we engage with third-party service providers, we ensure they have adequate security measures in place to protect your information. We carefully select and evaluate our partners to maintain the highest standards of data security.

  1. COOKIES AND TRACKING TECHNOLOGIES

Cookies and tracking technologies are essential for our online services. These small data pieces stored on your device enhance your browsing experience. We use essential cookies for secure logins, functional cookies for preferences, and analytics cookies to improve services based on user behavior. Advertising cookies may personalize ads based on your interests. You can manage cookies through your browser settings, but disabling some may impact functionality. We also use tracking technologies like web beacons to gain insights into user activities, continually enhancing our online offerings. Our policies are regularly updated to align with evolving practices and legal requirements.

  1. YOUR CHOICES AND RIGHTS

You have the right to access, update, or delete your personal information held by us. Furthermore, you can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend or modify this Privacy Policy at any time, with such changes taking effect immediately upon posting on this page. We encourage you to periodically review this Privacy Policy for any updates or revisions.

  1. CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please don’t hesitate to contact us at info@primeprocesssafety.com

Effective date: March 15, 2024